Shipping policy
We offer free Canadian shipping on all orders totalling a minimum of $99.00 before taxes and discounts. If your order totals less than $99.00 a flat rate of $10 will be charged for shipping.
JoyVIVA proudly uses Canada Post Expedited Parcel for all of our shipping needs.
How long does it take to receive your order?
We try our very best to ensure that you will receive your order within 5 – 10 business days from the date you placed your order. However, due to record level parcel volumes currently delivering through Canada Post, you may expect some delays of a few days. We thank you greatly for your understanding in this time, and sincerely appreciate your choice to shop with us.
- Once your order has been placed it will go into “processing” status for 2-5 business days. We try our very best to get every order out as quickly as possible.
- Once your order has been shipped, it will go into “completed” status. You will receive a notification email with the tracking number and expected delivery date. Delivery times vary from province to province so please check your shipping email notification with tracking number for most accurate delivery information.